Privacy Notice


Last updated: 05/16/2025


At Casa San Miguel Hotel Boutique & Spa SA de CV, we are committed to protecting the privacy and security of our guests' and visitors' personal information. This Privacy Notice explains how we collect, use, protect, and share your information when you use our website and services.


1. Information We Collect

We may collect the following personal data when you voluntarily provide it to us when booking a stay or using our services:

  • Full name
  • Email
  • Phone number
  • Vehicle data for digital check-in
  • State or City
  • Postal Code
  • Payment information (processed securely)
  • Accommodation preferences and additional services

We may also automatically collect information through cookies and similar technologies to enhance your experience on our website.


2. Use of Information

The information we collect is used to:

  • Manage reservations and requested services
  • Provide customer service
  • Send confirmations and notifications related to your stay
  • Personalize your hotel experience
  • Comply with legal and regulatory obligations


3. Protection of your Information

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, loss, or improper disclosure.


4. Information Sharing

We do not sell or share your personal information with third parties except as follows:

  • When necessary to complete your reservation (for example, with payment processors)
  • For Marketing campaigns
  • When required by law or a competent authority
  • To improve our services through analytical tools


5. Your Rights

You have the right to:

  • Access, correct or delete your personal data
  • Limit the use or disclosure of your information
  • Withdraw your consent at any time

To exercise these rights under the ARCO Law, you can contact us at gerencia@casasanmiguelhotel.com


6. Changes to the Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Any changes will be posted on this website with the corresponding update date.


7. Contact

For any questions or to exercise your rights, please contact us at gerencia@casasanmiguelhotel.com